Ugh… I was not completely keen on going to Wal-mart for glasses; however, my vision plan included the optometrist from the nearby Wal-mart. Some of the other optometrists were in Centerville, Beavercreek, and Vandalia.
I was being lazy.
However, when I met the doctor, he was fantastic. He had a number of Wittenburg University music teachers as patients, and was telling me about how he had worked with quite few who needed certain prescriptions for playing piano, reading from a music stand, and conducting. I was thrilled because I was in good hands. And he was very personable.
From the examining room to the frame selection. I had already picked out my frames, so now it was just writing up the order.
The agreed items:
- The trifocal for reading piano music and my computer screen would be at the top of the lens
- The middle section would be for distance
- The bifocal, at the very bottom, would be identical to my previous glasses since that is where I read, and use for conducting – and my previous prescription for the past 3 years has been awesome – for any one who has conducted, you know how wonderful it is to be able to see your music from the stand
I do not wish to change glasses when I need to do basic things and then play the piano or work from the computer. The optometrist assured me this is what could be done.
Sunday, I learned my glasses were in. Jose and I trotted off to get them.
The trifocal was in the middle. The bifocal prescription was completely different, and I could only read when the material was 0′-5″-0′-7″ away from my face! I could not read anything past a foot away. With my old pair of bifocals, I could see up to a good 8′-” to 10′-0″.
When I tried to explain to the sales associate she was clueless. I understood that this was probably a bit more tedious than most requests, so I was patient.
Today I get a call to speak with the optical manager.
Now, I am told that there is no way the trifocal can be placed at the top, and that if I wanted my bifocal prescription changed, I would have to see the doctor again to have it changed!
I kept my cool, but I let her know I am extremely disappointed in the promised service that obviously failed. The associate said, “Well, it sounds like there was just some miscommunication.”
So, if I wish to see the optometrist again, it is from my own wallet!
I bit my tongue, and told her I would have to think about continuing with their services before setting up an appointment.
Wal-mart Optical = FAIL.