We were predicted to have rain by 3 AM and throughout most of the morning. Therefore, I scheduled a Walmart return between 9 AM and 1 PM.

No rain.

I went to the front yard at 8:30 AM to check plants and to see if I should mow. As I returned to the front porch, a notification popped up on my phone at 8:48 AM: “Abakar has arrived to pick up your return.”

Ummm… I was alone on my front porch. I waited for around ten minutes. No one arrived.

Earlier this week, or last, I placed a Walmart delivery which included a bottle of vodka (I spray it in my shower to ward off mildew, and as a fabric freshener) for which I would need to sign. No notifications of the arriving delivery person. I have five dogs who can hear and respond to a cheese wrapper being opened across Shroyer Road and they were not giving any hint of the doorbell sounding or that someone was knocking on the door. No one rang the doorbell, and no one knocked. However, my delivery was delayed for later that afternoon.

After finally wiggling my way through the Walmart site to actually chat with an associate, my options were limited as to when the driver could return to retrieve my return. “Well, since the driver has already…” I stormed back. Their offer was not acceptable.

They assured me that my delivery time of 9 AM – 1 PM would not be altered for today.

Customer service has not gone completely by the wayside as there are still some great pockets of businesses that care about their customers. When it comes to deliveries and delivery drivers, there are times when the business is in error and it is not the fault of the delivery driver.  

Too often, I have received notifications that my groceries have arrived, but nothing is on the front porch. There are specific instructions that there is a grey packing bin in which to set deliveries. For the delivery drivers who take a photo of the delivered items, I have located my groceries on my neighbor’s back stoop on several occasions.

To top this off, since I was imprisoned at home waiting for the return-delivery driver until 1 PM, I ordered a late breakfast which included two large coffees. Only half my order arrived, and there was only a small coffee. Just one… So be it…

So, now I wait, still making it a great day but in a bit of a pissy mood that my free day has been interrupted. Delivery disruptions… hell, even the forecast of rain to be delivered to the Miami Valley was disrupted with nice weather I cannot be out in other than on my deck. But, the pooches love having me here with them.

Make it a great day!