Last night I told my son that I was officially a part of the Twentieth Century.
“But, Dad, this is the Twenty-first Century.”
Yes. That is true. But, I finally did a very Twentieth Century thing – I finally got cable television.
With the digital transition, I figured this was the time to investigate. I could have gone with just the converter boxes, but decided to give cable a shot. So, I set up Dish with AT&T. I paid them $99 for set-up and they sent the worker out. When he saw the line of trees bordering the easement between my yard and the high school’s property, he quickly assessed there was no way we could do satellite. The worker made a call into the company, and assured me there would be a supervisor coming shortly to validate this worker’s assessment. Three days later, there was still no visit from a supervisor.
On top of this, $40 was reapplied to my banking account. $59 was not returned from AT&T. This only tops the list of numerous grievances I have with this company.
So, I contacted Time-Warner. My God! Sales people can be vultures!
This cable – dish – anything fairly technical stuff – is very foreign to me. In fact, when I was investigating it a month ago, I sent a note to four different friends (and my brother) because I knew they would address my questions in layman’s terms, and in a manner I could comprehend. The vultures at Time-Warner, though not outwardly pushy, just could not seem to hone in on my needs, and could not assist me thinking through the process. It was always, “With what you described, you should probably go with this….” – always something that I knew was not what I wanted as I had the information pulled up in front of me on the computer screen.
My neighbor lady’s niece is in the customer service department at Time-Warner, and we set it up so she could contact me. Trying to get to Joyce through Time-Warner was more difficult than walking into the White House from off the street with no appointment. Finally, it was accomplished, and Joyce was wonderful.
So, last night, my home entered the Twentieth Century.
I never felt the need for cable, especially since I work so much from home. I did not want to become addicted to television. Now that WEST WING is no longer a weekly ritual, I stick mostly to TWO AND A HALF MEN, FAMILY GUY, and documentaries on PBS. That is pretty much my television line-up, aside from my Netflix documentaries and biographies. When I visit Mother in Indiana, I will stay up most of the night watching The History Channel – always returning to Ohio exhausted.